At EDUBRICZ TECHNOLOGIES PVT. LTD., we aim to provide a smooth and transparent learning experience. This Cancellation Policy explains the terms and conditions for canceling course enrollments and subscriptions purchased through our website, https://edubricz.com.
1. Course Enrollment Cancellation
- Before Course Access: Customers may request cancellation before accessing the purchased course. Requests will be reviewed according to the applicable refund terms.
- After Course Access: Cancellation requests will be reviewed based on course usage, completion status, and the applicable Refund Policy.
- Completed Courses: Cancellation requests for fully completed courses are generally not accepted, except where required by applicable law.
2. Subscription Cancellation
- Monthly Subscriptions: Customers may request cancellation at any time. Cancellation will generally take effect at the end of the current billing period.
- Annual Subscriptions: Customers may request cancellation at any time. Refund eligibility will be determined according to our Refund Policy.
- Renewal Cancellation: Customers should contact our support team before the next scheduled billing date to request cancellation of a subscription renewal.
3. How to Request Cancellation
To request a cancellation, please follow these steps:
- 🔹 Send an email to edubricz@gmail.com.
- 🔹 Include your registered email address, course or subscription name, payment reference or order ID, and reason for cancellation.
- 🔹 Our team will review your request and respond within 7 business days.
- 🔹 You will receive confirmation once your request has been processed.
4. Refunds Following Cancellation
- Cancellation does not automatically guarantee a refund. Approved refunds will be processed according to our Refund Policy and applicable laws.
- Eligible refunds will generally be returned to the original payment method used for the transaction. The time taken for the amount to reflect in your account may depend on the payment provider or bank.
- For further details, please refer to our Refund Policy.
5. Technical Issues
If technical issues prevent you from accessing a purchased course or subscription, please contact our support team. We will investigate the issue and attempt to resolve it. If the issue remains unresolved, cancellation or a refund may be provided in accordance with our Refund Policy and applicable laws.
6. Cancellation by EDUBRICZ TECHNOLOGIES PVT. LTD.
If EDUBRICZ TECHNOLOGIES PVT. LTD. cancels a course or service, affected customers will be notified. Eligible customers will receive a refund where applicable, in accordance with our Refund Policy and applicable laws.
7. Contact Information
For cancellation requests or assistance, please contact us:
- 🏢 Company Name: EDUBRICZ TECHNOLOGIES PVT. LTD.
- 📧 Email: edubricz@gmail.com
- 📞 Phone: +91 789 208 6002
- 🌐 Website: https://edubricz.com
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Address: 3rd Floor, Industrial Town, No. B/2, Chord Road, Rajaji Nagar, Bengaluru, Karnataka 560010, India.
8. Policy Updates
EDUBRICZ TECHNOLOGIES PVT. LTD. reserves the right to update this Cancellation Policy when necessary. Updated terms will be published on our website and will apply in accordance with applicable law.