Privacy Policy

EduBricz respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website edubricz.co.in or use our services. By using our platform, you agree to the collection and use of your information as outlined in this policy.

Information We Collect

We collect the following types of information when you interact with our platform:

Personal Information

When you register or use our platform, we may collect the following personal details:

• Name
• Email address
• Phone number
• Date of birth (if required for age verification or course restrictions)
• Profile picture (optional, for student or teacher profiles)
• Payment details (including billing address, credit card information, PayPal details for paid courses or subscriptions)

Academic Information

To provide educational services and track learning progress, we collect the following academic data:

• Course enrollments (the courses you have signed up for)
• Assignments and quizzes (submitted coursework, grades, and performance feedback)
• Course progress and performance data (assessment results, completed lessons, and completion percentage)
• Certificates earned (completion certificates or other academic achievements)

Technical Information

To enhance platform performance and user experience, we automatically collect the following technical data when you visit our website:

• IP address (to identify the location of your connection)
• Browser type and version (to ensure compatibility with our site)
• Device type (mobile, laptop, tablet, etc.)
• Operating system (Windows, macOS, Android, iOS)
• Cookies and tracking data (to remember your preferences, language settings, and to analyze platform usage)

Communication Data

If you reach out to us via support channels, we collect communication data such as:

• Message content (your inquiries or requests)
• Support history (previous interactions and resolutions)

How We Use Your Information

We use your information to:

• ✅ Provide and improve our online learning services
• ✅ Personalize your learning experience (e.g., course recommendations, customized learning paths)
• ✅ Manage user accounts and offer customer support (account creation, password recovery, etc.)
• ✅ Send important notifications (service updates, changes in terms, security alerts, etc.)
• ✅ Process payments and refunds securely (using trusted third-party services like PayPal, Stripe)
• ✅ Analyze platform usage to identify trends and improve service delivery
• ✅ Prevent fraud and ensure the security of our platform and your data

How We Share Your Information

We do not sell or rent your personal information. However, we may share your information in the following cases:

🔹 With Instructors & Students – Your name and activity within courses may be visible to instructors and other students. Your course progress may also be visible to instructors for assessment purposes.
🔹 With Payment Providers – For processing secure transactions (such as PayPal, Stripe, etc.).
🔹 With Third-Party Tools – For analytical purposes, email notifications, or performance tracking (such as Google Analytics, MailChimp, etc.).
🔹 With Legal Authorities – If required by law, in case of investigations or to comply with legal obligations.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. You have the option to manage or disable cookies through your browser settings.

🔹 Essential Cookies – These are necessary for the basic functionality of the website (e.g., login sessions, security).
🔹 Analytics Cookies – These help us understand how users interact with our site (e.g., page views, navigation patterns).
🔹 Marketing Cookies – These are used for personalized advertisements and content recommendations based on your usage.

Note: Disabling cookies may impact your ability to use some features of the website.

Data Security & Protection

We implement robust security measures to protect your personal information, including:

• SSL encryption to secure data transmission
• Firewalls to prevent unauthorized access
• Access controls to ensure only authorized personnel can access sensitive data

However, no method of data transmission over the internet or electronic storage is 100% secure. We recommend using strong passwords and following best practices for online safety.

Your Rights & Choices

Depending on your location (e.g., GDPR in the EU, CCPA in California), you may have the following rights:
✅ Access – Request a copy of your personal data held by us.
✅ Correction – Request corrections to any inaccurate or incomplete data.
✅ Deletion – Request that we delete your account or specific data.
✅ Opt-out – Unsubscribe from marketing emails or newsletters.
✅ Restrict Processing – Limit how we process your data (e.g., stop using it for marketing purposes).

To exercise these rights, please contact us at edubricz@gmail.com

Retention of Data

We retain your data for as long as your account is active or as necessary to provide you with our services. After account deletion, some records may be kept for legal or operational reasons (such as tax, accounting, or compliance requirements).

Children’s Privacy

EduBricz is committed to providing a safe and educational platform for learners of all ages. However, we do not knowingly collect or store personal data from children under the age of 13 without parental consent. Parents or guardians may contact us to access or delete their child’s data.

Third-Party Links

Our website may contain links to external websites or resources. EduBricz is not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of any third-party websites before sharing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any significant updates will be communicated via email or an announcement on our website.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at:

📧 Email: edubricz@gmail.com

📞 Phone: 7892086002

🌐 Website: edubricz.co.in

This structure is designed to be comprehensive, ensuring transparency and compliance with data privacy laws such as GDPR and CCPA. Feel free to adjust any specific sections based on your needs or local regulations.