Bethel Medical Hospital (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal and health-related information when you use our hospital management application (the “App”).
By using our App, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Name, date of birth, gender
Contact details (email, phone number, address)
Government-issued IDs (if required by law)
b. Medical Information
Medical history, diagnosis, prescriptions, treatment details
Laboratory results, medical reports, scans, and test data
Appointment records and visit history
c. Technical Information
Device type, operating system, and app version
IP address and location (if location services are enabled)
Usage data and interaction patterns within the app
2. How We Use Your Information
We use the collected information to:
Provide healthcare and hospital management services
Manage appointments, medical records, and prescriptions
Communicate important updates and reminders
Generate reports and analytics (in aggregated form)
Improve the App’s functionality and user experience
Ensure compliance with medical regulations and data security laws
3. How We Share Your Information
We do not sell your personal information.
We may share your data only in the following cases:
With authorized healthcare providers for your treatment
With hospital staff for appointment scheduling, billing, and care coordination
With third-party service providers who support our services (bound by confidentiality agreements)
When required by law or to protect your safety
4. Data Security
We use advanced encryption, secure servers, and strict access controls to protect your data from unauthorized access, alteration, or disclosure.
Medical records are stored in compliance with applicable healthcare data protection laws.
5. Data Retention
We keep your personal and medical data for as long as necessary to provide our services or as required by law. You may request deletion of your account and associated data by contacting us.
6. Your Rights
You have the right to:
Access your personal and medical information
Correct inaccurate or outdated data
Request deletion of your data (where legally permissible)
Withdraw consent for certain uses of your data
7. Third-Party Links
Our App may contain links to external sites. We are not responsible for the privacy practices or content of those sites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted in the App, and the “Effective Date” will be updated accordingly.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact:
Bethel Medical Hospital
Email: edubricz@gmail.com
Phone: +91 98802 30012